This privacy policy sets out how Brightwater Memorial Park uses and protects any information that you give us when you use this website.

Brightwater Memorial Park is committed to ensuring that your privacy is protected. Should we ask you to provide certain information when you complete the contact form, or in subsequent correspondence, then you can be assured that it will only be used in accordance with this privacy statement.

Infrequently, Brightwater Memorial Park may change this policy by updating this page. You may wish to check this page from time to time to ensure that you do not object to any changes. This policy was published on 1 December 2017 and last updated on 25 May 2018.

What we


We may collect the following information when you use the contact form on this website:

  • Your name
  • Contact information, including email address
  • Demographic information, such as postcode
  • Other relevant information, if supplied

This information is not stored on our website database but your data is forwarded to our website email address, where it is saved so that we can respond to your enquiry.

When we collect this information we are bound by the General Data Protection Regulation, which applies across the European Union and the United Kingdom, and we are responsible as ‘controller’ of that personal information for the purposes of that regulation.

What we do with

the information we gather

We use this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • Improvement of our products and services

You may be emailed with relevant information regarding developments at Brightwater Memorial Park. You may unsubscribe from such emails at any time.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.


to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide while visiting such sites as they are not governed by this privacy statement. You should exercise caution and, in case of any doubt, look at the privacy statement applicable to the website in question.


your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information that we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Brightwater Memorial Park, Old Hill, Orpington BR6 6BN.

If you believe that any information we are holding on you is incorrect or incomplete, please contact us at the above address or by using the form on the Contact page. We will promptly amend any information found to be inaccurate.